What a system costs
Five of the twelve systems have a published price. The other seven are quoted after a diagnostic at a fixed fee.
- To build
- A setup fee, once
- To run
- A run fee, each month
- By the hour
- Never
EstimateCAD
Build your estimate. Choose the systems you need.
Five have a published price. Seven are quoted.
Your estimate
- Setup, once
- $6,500
- Run, each month
- $1,100
- Inbound call handlingSetup, once $3,500Run, each month $600
- Web and messaging chatSetup, once $2,500Run, each month $400
- Scheduling and dispatchSetup, once $2,000Run, each month $300
- Front desk setSetup, once −$1,500Run, each month −$200
Prices are in Canadian dollars and do not include tax.
Book a call about this estimateSetup, once: $6,500. Run, each month: $1,100.
Every price in one place. The same numbers as the estimate, as a list.
| System | Setup, once | Run, monthly | Included each month |
|---|---|---|---|
| Inbound call handling Every call answered and logged. | $3,500 | $600 | 500 call minutes, 1 phone number, 1 calendar, 1 CRM |
| Web and messaging chat Questions answered where your customers already write to you. | $2,500 | $400 | 1,000 conversations, 2 channels |
| Outbound follow-up Follow-ups sent and replies tracked without chasing. | $2,500 | $400 | 2,000 messages, 3 sequences |
| Knowledge lookup Staff get answers from your own files and policies. | $3,000 | $400 | 500 documents, 10 staff users |
| Scheduling and dispatch Appointments booked, confirmed and assigned to the right person. | $2,000 | $300 | 1 booking tool, 5 staff calendars Booking only. Dispatch is quoted. |
| Front desk set Calls, chat and scheduling together, at one price. | $6,500 | $1,100 | All three monthly allowances, one shared monthly report, two hours of small changes each month |
The run fee is month to month. Pay for a year of running at once and two months are free.
Every run fee covers
- Monitoring
- A monthly report
- Fixes
- Small changes
Above the allowance
- Inbound call handling
- $0.40 a call minute
- Web and messaging chat
- $0.25 a conversation
Billed for the month it happens. For the other systems, a higher volume is quoted.
Everything else is quoted
- Diagnose
- $2,500 once
- Build
- from $10,000
- Run
- from $1,200 a month
Seven systems start with a diagnostic at a fixed fee, and the build is quoted after it.
Quoted systems
- Document intake,
- Form and contract review,
- Order and case handling,
- Approvals and routing,
- System connectors,
- Reporting pipelines,
- Data quality checks
Engineering
Quoted the same way. Private inference and agent systems carry a run fee, and usage is billed in your own account or at cost plus 20%.
Prices are in Canadian dollars and do not include tax.
Questions about price
Why are there two fees?
The setup fee pays for building the system into your software and testing it on your own files. The run fee pays for what happens after launch: monitoring, the monthly report, fixes, and the usage inside the allowance. For a quoted system, usage is billed at cost plus 20%.
What makes a system standard?
Four things. It connects to tools we already connect to, it serves one location, it works in English, and its volume fits the monthly allowance. If one of the four does not hold, the system is quoted.
What happens above the allowance?
Call minutes above the allowance are $0.40 each and chat conversations are $0.25 each, billed for the month they happen. For the other systems, a higher volume is quoted.
Is there a long contract?
No. The run fee is month to month. Paying for a year at once is a choice, and it takes two months off.
What does the diagnostic fee buy?
A short report that ranks the opportunities by the time they take, the risks and what not to automate, and a fixed price to build the top one. The fee is credited to the build if you sign within 30 days.
Check the price against your workflow
Fifteen minutes on a call is enough to tell whether a system is standard or quoted. If it is not worth building, we say so.